Do you love getting people active and outdoors? Are you great with people? We need you to join our mission to promote active enjoyment of the outdoors.
We offer rewarding work in the outdoor industry, a great culture and an amazing team. You’ll also get a flexible schedule, paid training and competitive pay. And did we mention... free climbing!!!
Park Host are the front lines and first impressions when it comes to the sales and service of our park. Your primary responsibility is to ensure that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their entire visit.
Greeting guests and providing general park information and direction
Harnessing and de-harnessing guests
Ticket sales, refunds, exchanges, and the corresponding park policies on those transactions
Retail sales and inquiries
Rain-check distribution process during any extreme weather situation
Upkeep and ensuring general cleanliness of retail area, ticket sales area, bathrooms and other customer and staff areas
On-site work with group organizers to provide assistance to groups with advanced reservations
Assisting in park event set up and coordination as needed
Conducting inventory of customer equipment
General park duties, including mulching, cleaning, trash runs, harness processing, and water station refills, with other duties or tasks as assigned
Making sure our guests have an amazing experience!
Possess a friendly disposition and professional demeanor at all times
Strong communication skills and a kind, patient approach to working with people
Reliable with strong work ethic and personal integrity
Attention to detail
A passion for working outdoors and the ability to handle all weather conditions
Able to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performance
Have regular weekend availability; ideal candidates will also have flexible weekday availability and be able to commit to the full season
Candidates with background/experience in one or more of the following areas are preferred: travel/tourism, service industry, customer service, retail, hospitality
Must be able to lift 30 pounds
This is an hourly, seasonal position, 20-40 hr/week. Preference is given to full season candidates
Candidates should have a flexible schedule with both weekday and weekend availability
Candidates interested in Summer-only positions must be available for the full summer season—weekends and holidays are required (including July 4th & Labor Day)
There is a mandatory orientation session and training period required for all candidates.